The Rental Process
1. Intake Call
Once we receive your inquiry, we’ll review your event details to see how we can best accommodate you. From there, we’ll schedule a call to discuss your vision, design direction, and specific needs to ensure we create the perfect experience for you and your guests.
2. Proposal
Based on your party needs and guest count, we'll prepare a personalized proposal for your review.
3. Deposit
Once you’re happy with the proposal, simply sign the rental agreement and submit your deposit to secure your items.
4. Delivery
Finally, we'll deliver your goodies to your home or designated drop-off location.
5. Return
After your event, we kindly request that all rentals be packed in their original packaging and ready for pickup at the scheduled time and location.
Have Questions?
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As we begin our journey, our bread and butter is creating intimate gatherings for 10 guests or fewer, especially when it comes to perfectly matching place settings. If you're envisioning a larger event, we recommend embracing the charm of mixing and matching our tabletop decor. Simply submit an inquiry to explore our services! With enough notice, we're happy to source exactly what you need to bring your vision to life.
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We may not all have a Martha Stewart-level entertaining closet at our fingertips, but what sets Lemonfish apart is our affordable minimum order requirement of just $100. This allows us to ensure top-quality packing, delivery, and cleaning of our items after your rental. Whether you need a complete party package or just a few finishing touches, we’re here to make hosting easier and more enjoyable for you.
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We always recommend booking as early as possible to ensure the best selection of inventory and ample time for us to prepare. However, we get it—sometimes things come together at the last minute. If you find yourself needing rentals within 48 hours, just email us at hello@lemonfishdesign.com, and we'll do our best to accommodate you and get a rental contract set up quickly.
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Our standard rental period is 3 days, giving you plenty of time to get to know your fabulous finds. If you need the items for longer, just let us know, and we’ll check availability for you!
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We’re based in Logan Square and offer delivery to the Chicagoland area for an additional fee & mileage. If you prefer to pick up your items we offer that without a fee.
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According to the terms outlined in your rental agreement, we will either pick up your items at the agreed-upon date and time, or you may drop them off at our studio. We take care of all cleaning, but we kindly ask that all dishes, plates, and silverware be rinsed and cleared of food scraps and returned to their original packaging. Please don’t put any of the items in the dishwasher as their unique finishings may be ruined.
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Damaged or lost items: In the event that items are lost or damaged, you will be charged the replacement cost. This ensures that all items remain in excellent condition for future rentals.
Cancellation Policy: Cancellations made within 2 days of event are non-refundable, and the deposit will be retained. This policy ensures we account for the inventory being reserved and unavailable to other clients.